Note: The bug report file is only used for diagnosing and resolving bugs, with no other purposes. Your privacy is always protected.

For Xiaomi(Redmi) Devices

Step 1: Navigate to Settings > About phone > All specs.

Step 2: Tap on the CPU option six (6) times.

Step 3: To share the bug report, tap on the notification you've received.

For additional details, please visit here.

For Most Android Devices

To get a bug report directly from your device, please follow these steps: 

Step 1: Enable Developer Options. 

Step 2: In the Developer Options page, tap on Take bug report.

Step 3: Select your desired bug report type and tap on Report.

Step 4: After a moment, a notification will appear, indicating that the error report is ready, as shown in the image below.

Step 5: To share the bug report, please tap the notification.

Step 6: Usually the bug report is prepared in a zip file. Please send it to our Customer Support.

Please refer to this guide for more details.

Advanced Method

This method applies to all devices, but it's more complex to execute.

Step 1: Make sure you have installed ADB. For detailed instructions, please refer to the guide here. 

Step 2: Enable Developer Options.

Step 3: Run the command “adb bugreport”.

Step 4: Send the generated report file to our Customer Support.