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There are a few common scenarios why you may not be able to link a new credit or debit card to your Bybit account. Please follow the troubleshooting steps below to resolve your card linking issues.
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Common scenarios
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Tips
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Invalid credit/debit card information:
- Cardholder name
- Card number
- Expiration date
- CVV
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Please make sure the credit/debit card information or format you’ve entered is valid/correct, and try again.
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Format error
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Expired credit/debit card
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Please contact your card issuer to replace your credit/debit card. You may use an alternative bank card to place the order first
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Closed credit/debit card account
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Please use another credit/debit card to make the purchase.
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Declined by card issuer
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Please ensure your credit/debit card is eligible for international and online transactions.
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If the credit/debit card payment issue remains unresolved, please contact your card issuer for support.
2024-10-09 03:55:58
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