Bybit TR has launched a self-service account deactivation feature, which allows users to deactivate their accounts on their own via the Account & Security page instead of sending account deactivation requests to Bybit TR customer support.
Reminder:
— You will not be able to log in to your Bybit TR account once you have confirmed account deactivation.
— The registered email address or mobile number you’ve used for this account cannot be used to create another Bybit TR TR account.
— If your account has been KYC verified, you will not be able to verify another Bybit TR account using the same ID documents and legal name.
— All Subaccounts under your Main Account will be subject to the same restrictions. If you have many Subaccounts, the system will take approximately three (3) minutes to apply the restrictions to all of them.
— To reactivate your account, please refer to this guide.
Here is a step-by-step guide on how to deactivate your account:
When logged in to your account
Step 1: Log in to your Bybit TR account and proceed to Security by clicking the profile icon in the top left corner on the home page.
Step 2: Go to Account Settings and tap on Deactivate an Account.
Step 3: There are three options from which to choose as your reason for account deactivation. Please choose the most relevant one.
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There is suspicious account activity. I would like to disable login for the account.
You can choose this reason if you notice any suspicious account activity, or if someone has hacked into your Bybit TR account.
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I no longer wish to continue using this account on Bybit TR.
If you would like to deactivate your account, you may select this option.
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Others
If your account deactivation reason is none of the above, you may choose Others and specify the reason.
When logged out of your account
Step 1: Go to your registered email mailbox and look for any login notification for your Bybit TR account. Tap on the link attached on Ban your Account.
Note: If you're a phone-registered user or have lost access to your email, please reach out to our live chat service to immediately assist in freezing your account.
Step 2: By clicking the link provided in the email, you will be redirected to deactivate your account. Please read and understand the consequences, then select the reason for deactivation and click 'Deactivate This Account'. Finally, click 'Confirm' to freeze your account.
You have successfully deactivated your account! If you wish to reactivate it, please note that self-reactivation can only be done after 24 hours. You may refer to the guide here for further assistance.